FAQ

Find answers to common questions about shipping, payment, and returns.

If your order hasn’t been shipped yet, you can contact our support team to request modifications. Once shipped, changes may not be possible.

Please contact us as soon as possible. If the order hasn’t left our warehouse, we’ll update the address for you.

Same-day delivery is available in selected areas. Please check availability during checkout or contact support.

We accept credit/debit cards, cash on delivery (available in specific regions), mobile wallets, and KiOSK payment services.

Yes, we use industry-standard encryption to protect your payment details.

Yes, cash on delivery is available for select locations. You’ll see the option at checkout if eligible.

You can return most items within 14 days of delivery. Items must be unused and in original packaging. 

Contact our support team or use the return form on our website. We’ll guide you through the process.

Yes, certain items like perishable goods or custom products are non-returnable. Check the product page for details.

Still have a question?

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